Beautiful gift of pen and journal, presentation was also great. Timing was perfect and we were delighted with it. Thank you, no hesitation in recommending your service to our friends. Irish pens so nice to support local business with the personal touch and craftsmanship! Great job guys
As yet to pass the pen on as a gift but from what I can see it is of good quality and excellently presented .
The unfortunate part of receiving this order was having to pay VAT and DUTY to the value of £44.00 before it was delivered.
Excellent product, arrived in mint condition. Smooth flowing and brilliant to write with. Would highly recommend.
Love supporting this small business since 2018. Amazing corporate gifting and follow on service.
Great product - just the job. Can be personalised so it is great for those personal gifts or just keep it yourself. Very happy with my purchase and of course I will be returning for something else - soon.
This is definitely the best I’ve ever had., it’s absolutely beautiful. I love the weight if my new one and feel it definitely helps me write more clearly, its the perfect weight for clear writing. A great and thoughtful gift to give to anyone. Great job you guys.
Really delighted with the quality of the journal I purchased from Irish Pens. It came really quickly in a lovely presentation bag . Happy to be supporting an Irish company. Would definitely recommend them to anyone looking for a special gift.
I am so happy to have found your web site. I bought your Woodland Fountain Pen in bog oak as a late Christmas gift. It has just arrived and it is simply gorgeous. I especially love the shape of the barrel. It fits the hand perfectly. Thank you for your care in making this pen and the lovely box and drawstring bag. I'll be ordering another pen for myself soon.
Hi Yvonne, thank you for your feedback and for placing an order with Irish Pens.
We’re genuinely sorry to hear that you experienced an issue with the click mechanism on your RHOIDA pen, as this is certainly not the experience we want any customer to have.
We have not received any direct contact from you regarding this matter, and if you reach out to us, we will be happy to assist straight away and work with you to get this resolved quickly.
In some cases, a sticking or non-returning clicker can be caused by the refill not being seated correctly, rather than a fault with the mechanism itself. To support customers, we provide a short refill installation video on the product page showing how to change and fit the refill correctly.
Please contact us at richard@irishpens.ie and we will gladly help you troubleshoot the issue or arrange a suitable resolution.
Kind regards,
Richard & Catherine Daly
Irish Pens
Hi Eimear, many thanks for the 5-star review. We’re thrilled you love your purchase — it was a pleasure to make it for you.
Best wishes,
Richard & Catherine | Irish Pens
Really happy with this product...it came exactly as described and beautifully wrapped. Great to see a quality product from a local business. Will definitely be back !
Needing a unique Xmas gift at short notice I approached Irish Pens. The product recieved was excellent, coupled with excllent communication and Service. A product and Business I would wholey recommend and support in the future
Marc, thank you for your fantastic feedback. We’re delighted that the gift and overall experience met your expectations, and your comments on our communication and service are sincerely appreciated. We’re grateful for your recommendation and future support.
Many thanks from Richard and Catherine.
The letter opener arrived in a beautiful box with a personalised message that was much appreciated. The bog oak handle was much darker than I expected (mea culpa) and the engraving was on the handle as opposed to the blade of the opener. This I found surprising but also due to the dark colour of the bog oak, the engraving is difficult to see so I had to point it out and shine a torch on the handle for the recipient. The size was also on the small end but it is beautifully made and finished. It was a refresher on a present I bought for the same person 20 years ago so I am hoping it lasts 20 years too!
Hugh, thank you for your considered review and for your kind words on the craftsmanship and presentation. We’re pleased the piece was well received as a meaningful gift. By way of clarification, the engraving on this piece is designed to be applied to the wooden handle — this is referenced in the product description — and with Bog Oak’s naturally deep, dark tone, the engraving is intentionally subtle and understated in appearance. The dimensions listed on the page also reflect the standard format for this style of letter opener. We truly appreciate your support and hope the piece serves its new owner for many years ahead.
Many thanks from Richard and Catherine.
Alexander, thank you for your feedback. We’re delighted that your personalised Cognac genuine leather-bound journal met expectations in terms of craftsmanship and finish, and we truly appreciate your support of our work.
Many thanks from Richard and Catherine.
Agnes, thank you for your kind feedback. We’re delighted that you’re pleased with the quality of your pens and that the delivery experience met expectations. Your support is sincerely appreciated.
Many thanks from Richard and Catherine.
Andrew, thank you for your review. We’re delighted that your Hive Fountain Pen in English Plane wood has met expectations in terms of craftsmanship and finish, and we truly appreciate your confidence in our work and our brand.
Many thanks from Richard and Catherine.
I bought the bog oak ball point pen as a Christmas gift and my partner absolutely loved it! Not only was it great quality and was beautifully packaged, the team also answered any questions I had via WhatsApp very quickly and were more than happy to help! Would highly recommend!
Jane, thank you for your lovely feedback. We’re delighted your partner loved the Bog Oak ballpoint pen, and it’s great to hear the quality, presentation, and support you received through WhatsApp all contributed to a positive experience. Your recommendation means a great deal to us.
Many thanks from Richard and Catherine.
Fantastic quality. Inscription was perfect. Exceptional customer service and prompt delivery. Will definitely return to purchase again.
Valerie, thank you for your wonderful feedback. We’re delighted that the quality of the journal and the inscription met your expectations, and your comments on our service and delivery are genuinely appreciated. We look forward to welcoming you back again.
Many thanks from Richard and Catherine.
Geoff, thank you for your valued feedback. We’re delighted to hear that your Woodland Ballpoint in Irish Bog Oak with Titanium Gold trim has met expectations in terms of craftsmanship and presentation. We truly appreciate your support and confidence in our work.
Many thanks from Richard and Catherine.